Indoor dining setup with traditional wooden décor, intricately carved pillars, tiled table settings, and cushioned wooden chairs with yellow seats in a warmly lit restaurant.

Privacy & Cookies Policy

Welcome to the official website of Kamats India, your trusted source for exceptional hospitality. Please note that our website, www.kamatsindia.com, is the only authentic and authorised platform associated with our brand. We want to emphasise that we have no affiliation with any other websites that may bear similar names. It is important to exercise caution when accessing such websites, as the information or content available there may be misleading or inaccurate. We do not endorse or support any unauthorised websites and cannot be held responsible for any consequences arising from their use.

To ensure your safety and provide the best possible experience, we encourage all our guests to rely exclusively on our official website for accurate and up-to-date information about Kamats India, our hotels, restaurants, and services.

As part of our commitment to enhancing your browsing experience, we use cookies on our website. These cookies help us collect essential information to improve website performance, understand user preferences, and deliver a more personalised experience. All information collected through cookies is handled responsibly and in accordance with our Privacy & Cookies Policy.

For more detailed information about how we collect, use, and protect your personal information, as well as our use of cookies, please refer to our Privacy & Cookies Policy page.

Thank you for choosing Kamats India. Your privacy, trust, and satisfaction remain our highest priorities!

Cancellation & Refund Policy

This Cancellation & Refund Policy governs all payments made through the Vikram Kamats Hospitality Limited (VKHL) online portal, including, but not limited to, franchise application fees, franchise-related payments, royalty payments, training fees, onboarding charges, marketing contributions, technology fees, and any other payments made to VKHL.

All payments are subject to the terms applicable to the respective transaction and do not, by themselves, create any right to franchise approval, allotment, or continuation of any agreement or service.
 

  • Franchise Application Fee: If an application is approved, the application fee shall be adjusted against the applicable franchise fee or onboarding payment. If the application is rejected by VKHL, the application fee shall be refunded to the original payment method within 7–10 working days, subject to banking and payment gateway timelines.
  • Royalty Payments: All royalty and recurring operational payments made under the Franchise Agreement are non-refundable. Any excess payment, if verified by VKHL, may be adjusted against future royalty dues or credited to the franchisee's account, at VKHL's sole discretion.
  • Other Payments: Payments made towards franchise fees, training, onboarding, marketing contributions, technology, products, services, or any other approved charges are non-refundable. Where applicable and approved by VKHL, such payments (if in excess) may be adjusted against future dues or carried forward for subsequent transactions.
  • Applicant or Franchisee Withdrawal: In the event of voluntary cancellation, withdrawal, or discontinuation by the applicant or franchisee after payment has been made, no refund shall be issued. Any adjustment or carry-forward of the amount shall be solely at the discretion of VKHL and subject to the applicable agreement.
  • Duplicate or Excess Payments: In the event of an accidental duplicate or excess payment, VKHL may, after verification, either refund the excess amount or adjust it against future dues or payments, as deemed appropriate.


VKHL reserves the right to accept, reject, or cancel any application or transaction in accordance with its internal policies, the applicable Franchise Agreement, and prevailing laws. VKHL also reserves the right to amend or update this Cancellation & Refund Policy at any time without prior notice. Any revisions shall become effective upon publication on the official website.

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